I Keep Getting Spam Calls And Email

3.1 The Story of a Common Data Privacy Issue

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3 I Keep Getting Spam Calls And Email

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Spam got you down? Us, too. Let's meet our new expert to see what we can do to quell those incessant spam calls and emails.

 

Transcript

Davis: Hello, hello. Welcome to the third series of training videos from NYC Digital Safety. I’m Davis Erin Anderson from METRO Library Council, your host for these videos. So I’ve noticed a real uptick in the amount of spam calls my cell phone has been getting lately. I got a new plan a few years back. I moved from a Louisiana area code to a New York City-based one, and I noticed pretty soon afterward that I was getting quite a few messages in Mandarin.

Now, I know those aren’t for me, necessarily, but I do wonder what’s up with this, and why am I getting these calls, and also how do I make them stop, for the love of God. And so I thought I’d invite one of my friends and colleagues Daniel Ayala to shed some light on these issues. So, Dan, you’ll be with us for the next two series. So could you please say hello, give us a quick intro, and maybe share why you’re interested in these topics?

Dan: Hi Davis. And thanks so much for letting me be part of this great series. I’ve been in the information security and privacy field for a few more than 25 years as a technologist, and it’s been so interesting to watch the way the technology has changed how we live our lives,. And the way the data is collected and used has also changed too. And I really love to help people get to know what’s going on with the tech they buy and use, and how they can use it securely and understand what’s happening with their data.

Davis: Yeah, you and me both. And thanks so much for being here again. So over the course of this series of videos we’ll talk about what are spam calls, what is spam email, what these two things say about your data privacy, why we’re dealing with these things, how to spot a scam, and why these things might sometimes have a more sinister edge than we might be expecting. So stay tuned for episode two, where we’ll cover how and why these things happen. We’ll see you soon.

Relevant Terms

  • Spam

    Spam includes all forms of unwanted communications including, but not limited to unsolicited calls or messages, Caller ID spoofing, robocalls, et cetera. In many cases, spam is directed to large numbers of users for the purposes of advertising, phishing, spreading malware, and other schemes.

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Contributor Bios

  • Daniel Ayala is a leader in the fields of information security, risk, and data privacy. He is Chief Security and Trust Officer at Dotmatics, hosts The Great Security Debate Podcast, and founded Mentor Core, an organization that seeks to bring together mentors and protégés from across the risk and compliance profession. Learn more about Dan's work at https://danielayala.com/.
  • Davis Erin Anderson is Director of Programs and Partnerships at METRO Library Council.
  • This project is funded by the Mayor’s Office of the Chief Technology Officer, and produced in collaboration with Brooklyn Public Library, The New York Public Library, and Queens Public Library.